This online sales site is represented by ASI-AVIATION, a simplified joint-stock company with capital of 1,200,000.00 euros, whose head office is located at Aéroport de Reims Prunay, 51360, Prunay, France, registered at Reims commercial register under number 801 330 614,
These general conditions of sale govern the terms of ordering on the site www.asi-commerce.fr of the company ASI-AVIATION. The General Conditions of Sale detailed below apply to all orders placed with ASI-AVIATION for all the products and services offered. Any deviations from these general conditions of sale must be expressly accepted, in writing, by ASI-AVIATION.
The customer declares to tacitly adhere to these general conditions of sale by sending his order.
These general conditions of sale are systematically offered to the knowledge of each buyer to enable him to place an order. Consequently, the fact of placing an order implies the buyer’s full and unreserved acceptance of these general conditions of sale.
ASI-AVIATION reserves the right to adapt or modify these general conditions of sale at any time. In case of modification, the general conditions of sale in force at the time of the order will be applied.
The fact that the seller does not avail himself at a given time of any one of these general conditions of sale, cannot be interpreted as a waiver of the right to avail himself subsequently of any of the aforesaid conditions.
Products
Product presentations and their photos are only indicative and do not constitute a contractual document, some unsold items serving only as decoration. ASI-AVIATION strives to describe and present with the greatest accuracy the products offered.
All the products presented on this website have been made entirely by hand, which gives them an artisanal character. The buyer undertakes not to exercise any recourse against ASI-AVIATION on items deemed to be linked to these production methods and accepts the eventuality thereof.
The online products are aimed at aviation maintenance professionals, business partners, technical partners and aircraft operators. Orders from private individuals must be verified by ASI-Aviation before acceptance due to the technical features of the items sold by ASI-Aviation.
Price
Our prices are in euros inclusive of all taxes in force excluding transport costs. However, ASI-AVIATION can, to facilitate the information of its prospects and customers, can display, as an indication of prices in foreign currencies. Only the price in Euros is valid.
ASI-AVIATION reserves the right to modify its tariffs in force, orders are invoiced at the price of the tariff in force on the day of the order.
Orders
You can place your order:
– Or online via the site www.asi-commerce.fr.
– Or by post in a franked envelope at the current rate, specifying the order: product description, color (ral), size and price including VAT to be paid, delivery costs included, to the address ASI-AVIATION 1 rue de Haute 75000 PARIS
– Or by phone at + 33 (0) 3 26 06 05 25
The availability of the articles is specified to you during your order. It may happen that a product is out of stock when you order, ASI-AVIATION undertakes to contact you as soon as possible by email either when placing your order, or either following the validation of your order and previously. on the scheduled delivery date, to agree with you either to wait until it is replenished, or to exchange a higher quality or similar product, or to reimburse.
In accordance with the provisions of articles 1316 to 1316-4 of the Civil Code, supplemented by Decree n ° 2001-272 of March 30, 2001, taken for the application of article 1316-4 of the Civil Code and relating to the electronic signature, It is recalled that the validation of the order form constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature.
As soon as your order is validated on our sales site, ASI-AVIATION sends you an email giving you a summary of your order, the billing and delivery address and other information necessary to process your order.
Your order will only be validated after receipt of your payment.
Any order implies on the part of the customer the unconditional acceptance of these general conditions of sale.
None of the clauses contained in the order forms or in the correspondence which reaches us from our customers can, consequently, derogate therefrom, except contrary stipulation included in express and precise term in the text of our offers or our acceptances.
Payment
Payment for items will be made when ordering, and then we will ship it.
You can proceed to payment
– or directly on our website by credit card on our secure CIC Monetico space (SSL): CB, Visa card, Mastercard, American Express.
– Or by bank transfer:
Account in Euros
Account number: 00020225401
IBAN number: FR76 3008 7337 8000 0202 2540 180
BIC / SWIFT code: CMCIFRPP
Account name: ASI-AVIATION
Domiciliation: CIC Entreprise Reims
Account in USD:
Account number: 00020225404
IBAN number: FR76 3008 7337 8000 0202 2540 471
BIC / SWIFT code: CMCIFRPP
Account name: ASI-AVIATION
Domiciliation: CIC Entreprise Reims
Our invoices are payable in cash, unless waived, and without discount. Any delay in payment compared to the agreed settlement date will automatically result in the application of late payment penalties equal to the interest rate applied by the European Central Bank to its most recent refinancing operation increased by 10 percentage points, payable the day following the payment date appearing on the invoice in the event that the sums due are paid after this date. Late payment penalties are payable without a reminder being necessary.
Concerning professional clients and in accordance with articles 441-6 c. and D. 441-5c. of the Commercial Code, any late payment automatically entails, in addition to late payment penalties, an obligation for the debtor to pay a lump sum compensation of forty (40) € for recovery costs.
Additional compensation may be claimed, on supporting documentation, when the recovery costs incurred are greater than the amount of the fixed compensation.
The products remain the property of ASI-AVIATION until full payment of the price.
ASI-AVIATION reserves the right to refuse any order or any delivery in the event of an existing dispute with the Purchaser, total or partial non-payment of a previous order by the Purchaser, refusal of authorization of payment by card banking institutions, non-payment or partial payment.
Transport And Delivery
Delivery country
The products are offered for sale worldwide, with the exception of countries targeted by export restriction measures from the French, European or United States of America governments. All orders will be subject to an end user compliance check.
Shipping fees
Shipping costs are not included in the purchase price of the product. When ordering, you will be informed of the shipping costs to be paid for the delivery of your merchandise.
If a second presentation of the delivery is necessary all the resulting costs remain the responsibility of the buyer.
Terms of delivery
The items are delivered to the address indicated by the Buyer on the order. ASI-AVIATION cannot be held responsible for the inability to deliver the order in the event of an error in the contact details provided by the Purchaser or omission of information.
Due to the volume of some of our items sold, the Buyer must meet all the delivery conditions during the passage of the carrier; for example deliveries in floors or requiring a handler, the purchaser will take all the necessary measures so that the delivery can be made.
Please inform us of any specific access problem (narrow street, pedestrian street, etc.) when ordering.
The carriers are not required to deliver to you inside your home and are entitled to leave your package at the entrance of the building, or at the door of your home. We therefore advise you, as far as possible, to provide the necessary assistance on the day of delivery, in case the driver cannot take the time to help you enter your package inside the home.
All deliveries are made only against signature by the post office or the service of a carrier. In case of absence during the passage of the Post office, he will leave you a transit advice note so that you can come and collect your package at the postal office closest to your home within 15 days. And our carrier will deliver your order with or without having made an appointment by phone. The carrier may ask you for additional delivery costs for a second passage if it turns out that during his first visit you were absent at the delivery address indicated although he had previously made an appointment.
The Carrier may also leave you a transit advice note asking you to call it back to agree on a delivery date or may suggest that you drop by its depot if it remains close to your home.
Delivery time
Our delivery time is currently around 10 to 15 working days and ASI-AVIATION will make every effort to meet the delivery times of the products you have ordered. However, exceeding delivery times cannot give rise to damages, withholdings or cancellation of an order or refusal of the goods upon delivery.
However, in the event of delivery not made, due to force majeure, within thirty days of the order being confirmed, the Buyer may terminate his order. In this specific case, ASI-AVIATION will return the payment received, to the exclusion of any compensation or damages claimed by the Purchaser. Any event beyond the control of the seller such as fire, strike, accidents or failure of an ASI-AVIATION supplier will be considered as force majeure.
ASI-AVIATION therefore declines all responsibility in the event of an excessively long delivery time due to the carrier’s services, as well as in the event of loss of the products ordered or a strike by the services. It is specified that the risks of transport are borne by the Purchaser. In the event of late delivery, the Purchaser must report this delay to ASI-AVIATION as soon as possible, by email to contact@asi-group.fr.com. ASI-AVIATION will then approach the services of the carrier so that an investigation can be carried out. The lead time for an investigation can be long.
What should the customer do upon delivery?
It is the buyer’s responsibility to immediately receive and check the goods.
When delivering a package, it is imperative to check the package, both outside and content in order to notify reservations if the product (s) ordered is (are) missing, incomplete or degraded.
Please note that the general reservations of the “subject to unpacking” type have no legal value.
The possibility of making reservations induces the right of verification that the recipient has. The carrier may not under any circumstances prevent the exercise of the recipient’s right of verification, a substantial element of a regular delivery.
What if you are refused control of the package?
The delivery person regularly does not accept that you open the package before confirming receipt or does not want to wait.
However, it does have an obligation to do so, as the courts and more particularly the Court of Cassation have pointed out on various occasions, in particular in two judgments:
Thus “the addressee has the right to require, before taking delivery, both internal and external verification of the packages” (cass civ 22/11/1933). If the carrier has refused this right to the recipient by preventing him from checking the goods, the valet cannot invoke the absence of reservation and confirmation by LRAR (cass 04/27/1921).
Therefore, it is imperative to indicate that you have been refused the possibility of checking the contents of the package on the receipt that you are going to sign and inform the carrier of the damage noted after checking the package by registered letter.
During delivery, in the event of an incident noted on the package (damaged package, missing package, open package, etc.), the Buyer must make reservations with the carrier before accepting delivery of his order. Reservations will be made by annotation on the delivery slip, a duplicate of which will be kept by the customer, who will confirm these reservations within 3 days (excluding public holidays) by registered letter addressed to the carrier who made the delivery.
Article L. 133-3 of the Commercial Code provides:
“The reception of the transported objects extinguishes any action against the carrier for damage or partial loss if within three days, not including public holidays, which follow that of this reception, the recipient has not notified the carrier, by extrajudicial act or by registered letter, his reasoned protest. If, within the time limit provided above, a request for expertise is made in application of article L. 133-4, this request constitutes a protest without it being necessary to proceed as described in the first paragraph. All contrary stipulations are null and of no effect. This last provision is not applicable to international transport. ”
These reservations must be clearly specified. A comment such as “damaged article” would not engage the responsibility of ASI-AVIATION. In particular, it is important to note all the details about the deterioration of the packaging and the products themselves.
Some examples of inoperative / uncharacterized reservations
Open, smashed, crushed, damaged parcel, damaged cardboard, damaged parcel, without describing any consecutive damage to the goods.
Warning :
Spontaneously or at the instigation of the carrier, it may happen that the recipient calls into question the shipper, in his reservations, by criticizing, for example, the packaging or the intrinsic quality of the goods.
This type of reservation is to be avoided because it risks causing the recipient to lose his recourse against the carrier since it characterizes a fault on the part of the shipper exporting responsibility, without guaranteeing him a liability of the shipper which will oppose the unilateral character. of the allegation mentioned by the recipient without his presence.
If no reservation is formulated with the carrier in the legal forms and deadlines, our company ASI-AVIATION will not be able to exchange you, nor to refund you, nor to reship you free of charge the damaged or missing articles.
If in doubt about the contents of the package, refuse it and return it to the carrier in its entirety and in its original packaging.
And the buyer will have to notify ASI-AVIATION on the same day of the discovery of the damage by email to contacts@xxxxxxxxxx.com; any notification formulated after this deadline will be rejected and ASI-AVIATION will be released from any liability.
Satisfied or refunded
We want your complete satisfaction with the products you order. In accordance with law n ° 2014-344 of March 17, 2014, concerning non-professionals and professionals who (article L121-16-1 of the Consumer Code) have less than 5 employees in the company and if the object of the contract is not in the main field of activity of the company, you have a withdrawal period of fourteen clear days from receipt of the products ordered to return the products for exchange or refund. Special orders, such as made-to-measure bins, colors on request or other, cannot be returned or exchanged.
The right or the possibility of exchange or refund only applies to the extent that the product is returned in perfect condition for resale, packaged (or repackaged) in its original packaging or in similar packaging, complete and not showing no signs of impact, scratches or obvious signs of use. ASI-AVIATION reserves the right to refuse this exchange or refund if the products received in return do not meet these conditions.
Merchandise return
When returning goods, the Purchaser will send ASI-AVIATION an email indicating whether he wishes to exchange the product or that he be reimbursed. The goods must be returned to ASI-AVIATION – return service – Reims Prunay Airport, 51360, Prunay France, in their original packaging or in packaging similar to the original. Products delivered on a pallet must be returned on a pallet.
The products are packaged in such a way as to respect the transport standards in force, and to ensure optimal protection of the products during their delivery. The Customer is asked to respect these same standards when returning a product. Any damage found to a product on return due to a problem with the level of packaging not respected may result in a partial refund or non-refund of the product in the event of impossibility of resale as is or in the event of an aggravation of the product. technical problem indicated.
A return number (RMA) will be indicated to you, and you must imperatively report it visibly on your return package.
For the return of the goods to ASI-AVIATION within the period of 14 days for a refund or the reshipment of an order in the case of an exchange, the transport costs of the return of goods are the responsibility of the customer. It should be noted that the transport costs for a return of goods may be higher than for outward shipment, in fact ASI-AVIATION has preferential rates with the carrier that it uses for departures of goods from its workshop. The customer can, if he wishes, use another carrier himself. He will then inform ASI-AVIATION in advance. Only unused products, returned in good condition, and in their original packaging or similar will be taken back or exchanged. Products delivered on a pallet must be returned on a pallet. The refund will be made within fourteen days of receipt of your return.
In the event of an error in the preparation of your order on our part or if the product is defective, ASI-AVIATION will reimburse you for the total cost of return transport and re-shipment of the goods. Only unused products, returned in good condition, and in their original packaging or similar will be taken back or exchanged. . Products delivered on a pallet must be returned on a pallet. In the event that ASI-AVIATION must reimburse you for the return delivery costs, the Purchaser must appeal for the return of his merchandise to the carrier designated by ASI-AVIATION. And in the case of a return by post, the Buyer must use the redirection number that ASI-AVIATION will have communicated to him by email.
The refund will be made within fourteen days of receipt of your return.
Title retention clause
ASI-AVIATION retains ownership of the goods designated in the order form and invoices until full payment of their price in principal and interest. In the absence of payment of the agreed price, the seller may take back the goods, the sale will then be automatically terminated. These provisions do not prevent the transfer to the buyer of the risks of loss and deterioration of the goods sold, as well as the damage they could cause. The Purchaser also refrains from selling or giving a pledge on the goods covered by this clause on pain of termination of the sale. The Buyer already authorizes the seller to enter his home in order, if necessary, to take back the goods sold, not paid by the agreed deadline and this, from the day after said deadline. All related costs are the responsibility of the defaulting debtor.
Property rights
All texts, images used on the site www.ASI-Aviation.fr , ASI-Commerce.fr and ASI-Group.fr are the property of the company ASI-AVIATION and any total or partial reproduction of one or the All of these sites are strictly prohibited.
Applicable right
In the event of a dispute, ASI-AVIATION will favor an amicable arrangement. However, in the event that the amicable settlement has not been successful, the competent court to settle a dispute will be the commercial court of Reims, France.
Personal Data
The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential. The lack of information implies the automatic rejection of the order.
In accordance with the Data Protection Act N ° 78-17 of January 6, 1978, you have the right to access, rectify, oppose and delete your personal data. Through ASI-AVIATION, you may be required to receive commercial proposals or be informed of our offers. If you do not wish to receive these commercial proposals or to be informed of our offers, simply make a request by indicating your contact details by mail to ASI-AVIATION, Aéroport de Reims Prunay, 51360 Prunay, France.
Cookies
ASI-AVIATION places a “cookie” on your Internet browser which allows you to be identified directly by assigning a unique number to your computer.
This functionality allows ASI-AVIATION to save the information relating to your purchases which you can then consult by logging in later.
These cookies do not allow us to recover information other than that which you communicate to us by registering you as a member.
If you configure your browser so as not to accept “cookies”, you will no longer be able to use our site correctly.
Guarantee
The Professional Client can take advantage of the obligation of compliant delivery (article 1603 s. Civil code).
The non-professional Customer may, in any case, avail himself of the legal guarantee of conformity provided for by the Consumer Code and in particular the following articles:
Article L.211-4: “The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility ”.
Article L.211-5: “To comply with the contract, the goods must:
- Be fit for the use usually expected of a similar good and, where applicable:
– correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
– present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
- Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. “
Article L.211-12: “The action resulting from the lack of conformity lapses two years after delivery of the goods. ”
ASI-Aviation also remains responsible for the crippling defects of the thing under the conditions provided for in articles 1641 to 1649 of the Civil Code.
Article 1641 of the Civil Code: “The seller is bound by the guarantee on account of the hidden defects of the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer does not have it. would not have acquired, or would have given only a lower price, if they had known them ”.
Article 1648 paragraph 1 of the Civil Code: “The action resulting from latent defects must be brought by the purchaser, within two years from the discovery of the defect”.
Responsibility
ASI-AVIATION cannot be held responsible for the non-performance of the contract concluded in the event of an unforeseeable and insurmountable event of a third party to the contract (disruption, total or partial strike in particular of postal services and means of transport and / or communication, flood, fire …) or fault of the customer. Naturally, ASI-AVIATION undertakes to do its utmost to set up a solution aimed at fulfilling the agreed contract as quickly as possible.
The choice and the purchase of a product are placed under the sole responsibility of the customer. The total or partial inability to use the products, in particular due to incompatibility of the equipment, cannot give rise to any compensation, reimbursement or questioning of the responsibility of the company.
Our responsibility cannot extend beyond a period of two years after delivery or discovery of a hidden defect, it is also strictly limited to the replacement of items recognized as defective, and still subject to their having been used. and maintained under normal operating conditions. In addition, ASI-AVIATION will not incur any responsibility for any damages or indirect costs, nor for any losses and any damages or costs arising from the use or the impossibility of use of the product by the Customer.
